Software Repair and Update
At EpicVR, we understand how crucial software is to the success of your organization. That’s why our specialty lies in diagnosing, updating, and repairing all issues related to software. Whether it’s an application failure, system integration, or malfunctioning features, we are ready to take on the challenge and find effective solutions.
At EpicVR, we focus on innovation and constantly monitor the latest trends in technology and software. Our experts continuously improve their skills and undergo training to stay up-to-date with the latest tools and software repair methods. This ensures that we can handle even the most complex challenges and provide you with comprehensive care.
Software Repair
What do we offer?
1 Diagnostics and Problem Identification Our team thoroughly analyzes the application to identify the source of the problem. Whether it’s an application crash, code errors, or compatibility issues, we’ll find the right solution.
2. Error and Bug Fixes We remove all types of errors, from minor glitches to major system failures. We act quickly to ensure your software runs smoothly without interruptions.
3. Performance Optimization If your application is running slowly, some functions are lagging, or users are reporting issues with performance, we optimize the code and resources to improve the app’s overall efficiency.
4. Technical Support During Business Hours We provide ongoing technical support during business hours. Our team is available to answer your questions, resolve issues, and offer full support for software repairs.
Case Studies: How Have We Helped Others?
Example 1: Application Stopped Working After Operating System Update
Problem: After a new Android version was released, our client’s application stopped working on multiple devices. Users reported that the app wasn’t launching correctly, and key features were unavailable.
Solution: Our team quickly diagnosed the issue and discovered that new Android functions caused incompatibility with the existing app code. We made modifications to the code to adapt the app to the new version of the operating system.
Outcome: The application was repaired, and its functionality was restored on all devices. The client continued their operations without losing users, and the app was ready for future system updates.
Example 2: Performance and App Freezing Issues
Problem: Our client’s application started running slowly, and users reported that it was freezing after a new feature was introduced. The slowdown negatively affected user experience.
Solution: Our team analyzed the code and found that the new feature was not optimized for memory management. We implemented changes to resource management and optimized the app’s code to better use system resources.
Outcome: The application now runs smoothly, and the freezing issue has been resolved. Users noticed improved performance, increasing their satisfaction with the app.
Example 3: Application Not Working on New Phone Models
Problem: New phone models were fully compatible with the latest versions of Android, but our client’s app wasn’t launching on these devices, causing frustration among users.
Solution: We performed compatibility testing and discovered that the app used outdated libraries that were not supported on new devices. We refactored the code and introduced new libraries to ensure the app could function on the latest phone models.
Outcome: The application now works flawlessly on new devices, and the client retained their user base without requiring major changes to the code. The new version of the app was well received by users of the latest phone models.
Benefits of Software Repair
Enhanced Security: Fixing bugs that could lead to security breaches minimizes the risk of hacking and data loss, providing greater protection for your applications and systems.
Reduced Resource Usage: Optimizing the code and eliminating unnecessary processes ensures that the application uses fewer system resources, leading to more efficient device performance and lower operational costs.
Increased Customer Satisfaction: Improving app performance and promptly fixing bugs enhances user satisfaction, resulting in better reviews and increased customer engagement.
Platform Compatibility: Fixing compatibility issues allows the application to run on various operating systems and devices, expanding the user base and increasing accessibility.
Software Updates
What do we offer?
We track the latest software versions and operating system updates to ensure your software is always aligned with the latest standards. We handle the installation of patches that introduce new features or resolve existing issues.
2.Adding New Features to the Application
Our updates not only improve app performance but also allow for the addition of new, advanced features. We can expand your application with new tools, modules, and enhancements, increasing its functionality and user appeal. Regular updates ensure your app remains modern, competitive, and better suited to market needs.
3. Updates Restoring Proper Application Functionality
Our updates not only introduce new features but also restore the correct functioning of your application when technical issues arise. We diagnose errors, implement fixes, and optimize the application to ensure it runs smoothly and stably across all devices, even after operating system updates.
4. Security Improvements
We provide regular security patches to protect the system from threats. This ensures your data is safe, and your app is resistant to new attacks.
5. Performance Enhancements
Updates can improve the performance of your application by introducing new system optimizations, resulting in faster and more seamless operation.
We are available from 8:00 AM to 4:00 PM on business days to provide technical support. Our team is ready to help users resolve software issues, answer questions about updates, and provide necessary support when difficulties arise.
Case Studies: How Have We Helped Others?
Example 1: Lack of New Features After App Update
Problem: The client reported that their app stopped offering new features and was becoming less competitive in the market. The older version of the app was stable but didn’t leverage the latest technological advancements.
Solution: After analyzing the market and competitors, we proposed several updates, including the addition of new features, integration with social platforms, and improvements to the user interface. These changes were based on the latest technologies and tailored to user needs.
Outcome: The app was updated, gaining new features and an improved interface, which attracted more users. Thanks to the introduction of modern tools, the app became more competitive and received positive reviews in app stores.
Example 2: App Stopped Working on Older Phones After Update
Problem: After updating the app to a new version, users with older phone models reported issues with its performance. The app ran slowly or didn’t start at all.
Solution: Our team analyzed the problem and identified that the new app features were too demanding for older phone models. We made changes to optimize some functions to perform better on less powerful devices.
Outcome: The updated version of the app worked properly on both older and new devices. The client maintained a broad user base without needing to create separate app versions for different phone models.
Case Study 3: Performance and Security Fixes
Problem: The client’s app was vulnerable to attacks due to a lack of security updates. Users also reported slow performance, especially when using data transfer features.
Solution: We installed the latest security patches to protect the app from external threats. Additionally, we optimized data transfer and resource management to accelerate the app’s performance.
Outcome: After the update, the app was secure and fast, with users noticing a significant improvement in performance. The client gained confidence that their app was protected from the latest threats, while users appreciated the new version for its speed and stability.
Case Study 4: Update Restoring Proper Application Functionality
Problem: After an external company released an update, the client’s app stopped working correctly on some devices. Users reported frequent crashes, data loading issues, and incompatibility with new devices.
Solution: Our team identified issues related to the software update and made adjustments to the code to restore the app to stable operation. We fixed compatibility errors and optimized the app to ensure full functionality on all supported devices.
Outcome: After the update, the app regained full functionality. Users reported that the issues were resolved, and the app ran smoothly across all devices. The client restored the stability of their app and minimized negative user feedback.
Po aktualizacji, aplikacja odzyskała pełną funkcjonalność. Użytkownicy zgłaszali, że problemy z działaniem zostały wyeliminowane, a aplikacja działała płynnie na wszystkich urządzeniach. Klient odzyskał stabilność swojej aplikacji i zminimalizował negatywne opinie użytkowników.
